I'm looking for an item that's out of stock. Do you restock it?
If the model you want is out of stock, this information will appear when you select the size. If the item is out of stock, unfortunately there will be no restocking.
How can I track my order?
If your order has already left our facilities, you will receive an email with the tracking number to follow the status of your order. If you have any questions, please contact us via email: info@exhale.pt
I chose to pay with a bank slip, but I forgot to make the payment during the indicated period. What should I do?
Your order has been cancelled and your items have been returned to stock. You will need to place a new order.
I want to change the delivery address after the purchase is confirmed. Is that possible?
To change your address, you must send an email to info@exhale.pt so that Exhale can try to expedite the change with the carrier.
Could there be delays in the delivery of my order?
Exhale, as well as the shipping company, works daily to meet delivery deadlines; however, there may be slight delays during the launch week, as well as during periods of higher order volume, such as Christmas. If your order is delayed and you need help with any issue, please email: info@exhale.pt.
Is the item I receive the same as the one in the photographs?
The photographs are taken in high resolution to accurately represent the product. However, each device may alter the color of the photograph, so the color may not be exactly the same.
In which countries can I buy Exhale items online?
Currently, you can buy online from all countries in the European Union. If you are located in another country and wish to place an order, please send an email to info@exhale.pt.
